Sales and customer service is all about relationship

  • Sales and customer service is the heartbeat of a business.

  • Discover what an effective sales flow looks like.

  • Learn best practices to close the deal by strengthen relationships with your customers.

Course curriculum

  • 1

    Exceptional Sales and Customer Service

    • Lesson 1: Overview and course objectives

    • Lesson 2: Communicate partnership

    • Lesson 3: Execute effective customer service

    • Lesson 4: Establish a growth mindset

    • Lesson 5: Building rapport and relationship

    • Lesson 6: Meaningful discovery

    • Lesson 7: Closing a sale and handling objections

    • Lesson 8: Follow-up

    • Lesson 9: Review and wrap-up


  • Can I start with this course?

    While it's possible, we highly recommend that you complete Courses 1-4 before taking this one. Making sure your brand and website are squared away will help you get the most out of this course.

  • What do I need to know heading into this course?

    Sales and customer service are all about building relationships with your customers. We can’t stress this point enough. We’re past slimy sales tactics, the key to success is authenticity and connection.